Launch your custom GPT Powered AI Support Assistant

The main difference between the two lies in their capabilities. Chatbots are mainly focused on answering basic questions, while AI virtual assistant is designed to build human-like, personalized interactions with the customer, handle more complex queries, and carry out tasks, helping users manage different aspects of their lives more efficiently due to the breadth of its advanced AI capabilities.

Yes, it is possible. If the generative model you like provides API access and allows for fine-tuning, our experts are able to customize it for your use cases and seamlessly integrate artificial intelligence in business infrastructure and within your communication channels.

When customized with fine-tuning, the AI model powering your chatbot becomes a private one. It means that no one, except for you and your customers, can see your unique product features and offerings. Additionally, the model ensures the utmost privacy by abstaining from operating with the user's private data. Instead, it utilizes protected functions and securely transmits data in an encrypted way.

Smart AI chatbots can bring transformational benefits to businesses in various customer-oriented industries by enhancing digital service, boosting engagement, streamlining processes, and improving operational efficiency. Some of the industries that can benefit most from using smart AI chatbots include financial services, healthcare, retail, and more.

There are many different areas where you can apply a smart AI assistant in the fintech industry. With the help of AI in fintech, you can provide helpful, human-like support, deliver impeccable, personalized customer service, convenient self-service options, streamline internal operations, and remarkably boost your employees' productivity.

Advanced AI chatbot in fintech is a powerful asset that helps companies deliver efficient, human-like digital service that fosters loyalty to the business and makes it stand out in the competitive fintech landscape.

Not to mention streamlined internal operations, enhancement in productivity, and overall cost savings from automation they can reap and redirect to turbocharge other areas of the business.

Yes, AI assistant integration for support is designed to be flexible, so our developers can implement new functionality and connect any necessary third parties according to your unique business needs.

Yes, there is. Simply put, ChatGPT refers to an AI chatbot by OpenAI, while GPT is a language model that stands behind ChatGPT technology. Being produced by OpenAI, both ChatGPT and GPT have open APIs that allow developers to connect apps to them. However, for business applications, especially customer care, it's better to go for fine-tuning and customize your own GPT model with your business data for more accurate responses, enhanced capabilities, and data privacy and security reasons.

Fine-tuning is a technique used to customize pre-trained models, just like OpenAI's GPT, by training it with additional data and optimizing essential parameters. This process allows businesses to adapt the model to new data while also leveraging the model's out-of-the-box knowledge and its outstanding NLP capabilities. Besides, with fine-tuning, you can achieve better, more accurate responses and enhanced performance on your use cases, and rest assured knowing that none of your data is used by OpenAI to train their AI platform because the fine-tuned model becomes your own.

ChatGPT as a virtual assistant might not be a good fit for business applications, especially customer care, because it does not support fine-tuning (customization) necessary to hone it properly on your business data and specific tasks. What's more, ChatGPT in fintech and other highly regulated industries, raises significant concerns associated with data privacy and security risks.

However, GPT models, the brain behind ChatGPT, do support fine-tuning, making it possible to build a custom, business-specific version of ChatGPT and leverage its power for your specific business needs.

No, it does not because it's an AI product, not an AI model. However, it is still possible to build custom ChatGPT assistants completely based on your business data and optimized for your specific needs. Such AI solutions are driven by GPT models – the ones that stand behind the remarkable ChatGPT and support the fine-tuning feature.